Your privacy is our utmost priority.
- We are committed to protect your privacy. We will only use the information that we collect about you lawfully.
- We collect the information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible services.
- We will give you the chance to refuse any marketing email from us.
- The type of information we will collect about you includes:
. Your Name , Address
. Phone Number & Email Address.
- The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
- The personal information which we hold will be held securely in accordance with our internal security policy and the law.
- We may use technology to track the patterns of behavior of visitors to our site. This can include using a “cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
- If you have any questions/comments about privacy, you should contact us.
CANCELLATION & REFUNDS
IT-IMPACT.. believes in helping its customers as far as possible ways, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will not be considered for orders received after 18/04/2023, customers can only modify their orders before confirmation. Orders once placed cannot be cancelled.
- IT-IMPACT does not accept cancellation requests for pre-order items.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
Return/ Refund Policy
- We accept return request only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective.
2. if the seal of the product is opened and the product is faulty then return or replacement of the product from service center.
3. If the payment was made through our payment gateway then it will be refunded in same account by which the payment was done, in case of BANK TRANSFER and COD orders refunds will be done only in buyers bank account. Refunds usually takes 7-10 working days to reflect in your account.